Author: mtrupdate

港鐵故障消息 MTR Service Update

The lift connecting Concourse and Platform 1 – to Lo Wu / Lok Ma Chai at Tai Wo Station will be suspended from 1/Nov (Wed) and is estimated to be re-opened in mid-Dec for a major overhaul

Passengers heading to this station who require step-free access：
Alight at Tai Po Market Station, approach staff for an accessible car for Tai Wo

Journeys that start at this station：
approach staff for an accessible car and join the #MTR network at Tai Po Market

Other lifts pending for replacement / overhaul ⬇️
metroride.hk/liftoutage

港鐵故障消息 MTR Service Update

From 1000 hours on 28 -29/Oct (Sun),

Chai Wan Station Exit B – Law Uk Folk Museum will become entry only while

Exit C – Public Transport Interchange will be for exit only

till further announcement made by the station. This is to facilitate Hong Kong Police’s crowd control measures

Meanwhile, coupled trains will serve Light Rail Route 505 on 28/Oct (Sat)

港鐵故障消息 MTR Service Update

From 1000 hours on 22/Oct (Sun),

Chai Wan Station Exit B – Law Uk Folk Museum will become entry only while

Exit C – Public Transport Interchange for exit only

till the further announcement made by the station. This is to cope with Hong Kong Police’s crowd control measures

港鐵故障消息 MTR Service Update

The Lift L2 connecting Concourse and Platforms at Tai Koo is out of service from 16 – 29/Oct for maintenance

Passengers heading to this station who require step-free access:
Alight at Quarry Bay, approach staff for an accessible car to go to Tai Koo

Passengers leaving from this station who require step-free access:
Approach staff for an accessible car to go to Quarry Bay for trains

Other lifts pending for replacement / overhaul ⬇️
metroride.hk/liftoutage

From 18/Oct (Wed),

a special will once again be introduced when the first generation Octopus is used to touch in or out and when adding value. It acts as a reminder for you to replace the card at any Customer Service Centre / Airport Express counters / Octopus Service Point

Cardholders should also check the display on ticket gates to avoid any abnormality when using these cards

Online registrations are, however, required for Personalised Octopus cardholders as their new cards will need to be reprinted

港鐵故障消息 MTR Service Update

From 17/Oct (Tue),

passengers may replace their first generation Octopus, whether its Automatic Add Value Service has been activated or not, for free at Customer Service Centre or Airport Express counters

Card numbers of the first generation Octopus do not carry brackets; the relevant cardholders will also receive a special reminder when touching in or out and using enquiry machine