牛年紀念車票 Commemorative tickets for Year of the Ox

$100 辛丑牛年紀念車票 及 $90 筷子連筷子托套裝

1 月 23 日(星期六)起於各客務中心有售;輕鐵客務中心、馬場、羅湖、落馬洲、機場快綫櫃位、高速鐵路票務處除外

套裝包括兩張紀念車票、一個車票套 及 八個利是封

紀念票可用於 2 月 12 日(星期五)0000 時起的同日內,無限次乘坐各行車綫、輕鐵、港鐵巴士、港鐵接駁巴士;機場快綫、東鐵綫 頭等 及 過境 車程除外 

每人限買兩套,售完即止

Continue reading 牛年紀念車票 Commemorative tickets for Year of the Ox

車資誤差 - 紅磡站 Fare discrepancies – Hung Hom Station

由於自動收費系統需時識別乘客車程,

480 名在 1 月 10 日(星期日), 經 尖東 / 尖沙咀 站轉車,於 #紅磡 站出閘的乘客,未能享有東鐵綫的特別票務安排

乘客可到各客務中心查詢

The automatic fare collection system takes time to identify journey combinations,

480 passengers who used East Tsim Sha Tsui / Tsim Sha Tsui interchange and exited at Hung Hom Station on 10/Jan (Sun) was unable to enjoy East Rail Line’s special fares arrangement

Passengers may proceed to any Customer Service Centres for enquiries

車資誤差 – 輕鐵 Fare discrepancies – Light Rail

因機件設定有誤,約 9600 名於 7 月 1 日(星期三)至 8 月 7 日(星期五),曾使用輕鐵洪水橋站 月台 2 – 往屯門碼頭 / 友愛 車頭位置,一部編號為 X204 之出站收費器的乘客,未能享有「每程 20% 折扣」

乘客可到 各客務中心 或 輕鐵客務中心 查詢

Due to a faulty setting, about 9600 passengers who touched out between

1/Jul (Wed) – 7/Aug (Fri) via Validator X204 at the front portion of Light Rail Hung Shui Kiu Stop Platform 2 – to Ferry Pier / Yau Oi

are unable to enjoy “20% off each journey” discount

Please proceed to any Customer Service Centre or Light Rail Customer Service Centre for enquiries

車資誤差 – 機場快綫 Fare discrepancies – Airport Express

因機件設定有誤,62 名於 5 月 19 日(星期二),在香港站 月台 1 – 往博覽館 4B 號閘機入閘的乘客,未能享有 免費接駁各行車綫 或 回程免費優惠

乘客可到 各客務中心 或 #機場快綫 櫃位 查詢

Due to a faulty setting, 62 passengers who entered from Gate 4B at Hong Kong Station Platform 1 – to AsiaWorld-Expo on 19/May (Tue) are unable to enjoy free connection to all running lines or free journeys for same day return

Passengers may proceed to any Customer Service Centre or #AirportExpress counter for enquiries

為方便乘客由機場返回市區,機場快綫 在 2 月 2 日(星期日)將加開兩班列車 Extra Airport Express services will be operated on 2/Feb (Sun) to extend service hours

博覽館開 0105 from AsiaWorld-Expo
機場開 0108 from Airport
青衣開 0123 from Tsing Yi
九龍開 0130 from Kowloon
到香港 0133 arrive at Hong Kong

博覽館開 0125 from AsiaWorld-Expo
機場開 0128 from Airport
青衣開 0142 from Tsing Yi
九龍開 0150 from Kowloon
到香港 0152 arrive at Hong Kong

接駁其他交通工具
All running lines connections ? http://citymapper.com

為方便乘客由機場返回市區,機場快綫 在 1 月 28 日(星期二)將加開兩班列車 Extra Airport Express services will be operated on 28/Jan (Tue) to extend service hours

博覽館開 0105 from AsiaWorld-Expo
機場開 0108 from Airport
青衣開 0123 from Tsing Yi
九龍開 0130 from Kowloon
到香港 0133 arrive at Hong Kong

博覽館開 0125 from AsiaWorld-Expo
機場開 0128 from Airport
青衣開 0142 from Tsing Yi
九龍開 0150 from Kowloon
到香港 0152 arrive at Hong Kong

接駁 各行車綫 或 其他交通工具
All running lines and other transport connections ? http://citymapper.com

機場快綫在 1 月 22 日至 23 日期間,頭班車將提早開出 Airport Express will start service earlier from 22 – 23/Jan

機場快綫「下班車」服務
TrainBoard service for Airport Express ➡️ http://metroride.hk
 
往機場/博覽館頭班車 1st train to Airport/AsiaWorld-Expo –
香港開 0500 departs from Hong Kong
九龍開 0503 from Kowloon
青衣開 0512 from Tsing Yi
到機場 0526 arrives at Airport
到博覽館 0530 arrives at AsiaWorld-Expo
 
往市區 1st train to City –
博覽館開 0526 departs from AsiaWorld-Expo
機場開 0530 from Airport
青衣開 0544 from Tsing Yi
九龍開 0552 from Kowloon
到香港 0555 arrives at Hong Kong
 
此後每 12 分鐘一班,至 0600 時為止
12 mins interval until 0600 hours

在 1 月 14 日(星期二)晚上,

車務控制中心發現一列西鐵綫的列車,停在朗屏站一段時間仍未開出,亦未能經無綫電聯絡列車車長,遂指示車站職員到場確認情況

車站職員走到列車駕駛室,發現列車車長失蹤,但有一名身穿車務部制服的人士,倒臥在高架路軌對開的街道上

緊急服務人員隨即趕到現場,而車務控制中心確認列車機件並無異樣,安排其他職員將列車開走,避免進一步影響列車服務,事件中沒有乘客受傷

及後證實一名西鐵綫列車車長,在執勤時不幸離世

事件現由機電工程署及警方接手調查, 我們感到十分難過,並向往生者家人致以慰問

港鐵公司亦會為該名列車車長的家人,提供一切可行的協助

At 14th Jan (Tue) night,

a West Rail Line service was found standing at Long Ping Station for a prolonged period of time, long after the time for departure. The Operations Control Centre was unable to communicate with the train captain on board through radio. Members of the station staff were therefore dispatched to assist

Station staff was unable to find the train captain in the driver’s cab, whilst a person in uniform was found lying in the street just beneath the railway viaduct

Emergency services arrived at the scene immediately whilst the Operation Control Centre arranged the service to operate by some other staff members as to prevent further delay to the West Rail Line Services. No passengers were injured in this incident

A West Rail Line train captain was later confirmed dead during her driving duties. Police and Government officials of Electrical and Mechanical Services Department have started their investigation in the incident. Our thoughts are with the victim’s family and friends at this time of tragic loss

The #MTR Corporation will provide all necessary assistance to the family of the train captain

為方便乘客由機場返回市區,機場快綫 在 1 月 1 日(星期三)將加開兩班列車 Extra Airport Express services will be operated on 1/Jan (Wed) to extend service hours

博覽館開 0105 from AsiaWorld-Expo
機場開 0108 from Airport
青衣開 0123 from Tsing Yi
九龍開 0130 from Kowloon
到香港 0133 arrive at Hong Kong

博覽館開 0125 from AsiaWorld-Expo
機場開 0128 from Airport
青衣開 0142 from Tsing Yi
九龍開 0150 from Kowloon
到香港 0152 arrive at Hong Kong

接駁 各行車綫 或 其他交通工具
All running lines and other transport connections ? http://citymapper.com

為方便乘客由機場返回市區,機場快綫 在 12 月 26 日(星期四)將加開兩班列車 Extra Airport Express services will be operated on 26/Dec (Thu) to extend service hours

博覽館開 0105 from AsiaWorld-Expo
機場開 0108 from Airport
青衣開 0123 from Tsing Yi
九龍開 0130 from Kowloon
到香港 0133 arrive at Hong Kong

博覽館開 0125 from AsiaWorld-Expo
機場開 0128 from Airport
青衣開 0142 from Tsing Yi
九龍開 0150 from Kowloon
到香港 0152 arrive at Hong Kong

接駁 各行車綫 或 其他交通工具
All running lines and other transport connections

? http://citymapper.com