The security of railway premises has always been the responsibility of the Hong Kong Police whereas Hong Kong Fire Services Department is responsible for carrying out rescues and investigating the operation status of electrical and mechanical appliances

As such it has inspected stations including Kwai Fong for any residual chemical remaining

Contractors have also strengthened their deep clean work and have replaced air-con filters before stations re-opened

As per the Mass Transit Railway By-law, no person shall place any offensive matter in the railway premises. Offenders may be prosecuted

The MTR Corporation will also seek overseas consultancies’ comments to see if further follow-up action is needed

Single Journey Smart Ticket may be used to travel on journey of different origin/destination from what have been chosen when purchasing the tickets, as long as the value of the ticket matches or is greater than the fare of the actual journey made. Tickets are valid until end of traffic or 0459 hours

Avoid unnecessary queueing by buying two tickets at your starting station, keeping one ticket to be used for your return journey

Visit the Customer Service Centre or Self-service Point for fare adjustment when necessary


Route 705
Proceeds via Tin Shui Wai – Chung Fu, Chestwood – Ginza then Ginza – Tin Shui Wai

Route 706
Proceeds via Tin Shui Wai – Tin Wing, Chestwood – Chung Fu then Chung Fu – Tin Wing and Chung Fu – Tin Wing

Route 751
Proceeds via Yau Oi and Hung Tin Road EMG Platform

Use free Light Rail replacement buses at franchised bus stops nearby

From 18 – 23/Jul,

three empty trains are reserved for Tsuen Wan and Island Lines

They will be dispatched when necessary during 2000 to 2300 or 0030 hours to cater for patron demand from #hkbookfair2019 and Hong Kong Sports and Leisure Expo

Wan Chai and Causeway Bay Stations will implement crowd control measures according to their actual needs ➡️ metroride.hk/2hlzrHn

Child Octopus holders could enjoy free rides

between Lo Wu and Lok Ma Chau Stations ←→ anywhere from 15/Jul – 1/Sep

The offer must be redeemed at Customer Service Centres or Redemption Machines before passing the entry gate and not applicable for Airport Express or interchanging through East Tsim Sha Tsui / Tsim Sha Tsui Stations

Other long-term offers ➡️ metroride.hk/Checkfares

$150 Toy Story Souvenir Ticket Sets

Meet Up Set
14 – 20/Jul

Companions Set
21 – 27/Jul

Gearing Up Set
28/Jul – 3/Aug

Surprising Appearance Set
4 – 10/Aug

+ $95 Woody and Bo Peep Calendar

on sale at Customer Service Centre with Disneyland Resort, Racecourse, Lo Wu and Lok Ma Chau Stations, Light Rail Customer Service Centre and Airport Express counter excluded

Each set includes one souvenir ticket, one ticket holder and one remote-controlled train

The souvenir ticket is eligible for one MTR ride except Airport Express, East Rail Line boundary 1st Class, boundary crossing, Light Rail, MTR Bus and MTR Feeder Bus journey before 16/Sep (Mon)

Maximum two sets per purchase, while stock lasts

The lift connecting Exit D1 – Tai Koo Shing and
Exit D2 – G/F, Cityplaza and
Concourse at Tai Koo Station will be suspended from 14/Jul (Sun) and is estimated to be re-opened in mid-Mar/2020 for high-speed lift installation works
 
Passengers heading to this station who require step-free access:
Alight at Quarry Bay or Sai Wan Ho, approach staff for an accessible car and back to Tai Koo
 
Journeys that start at this station:
approach staff for an accessible car and join the #MTR network at Quarry Bay or Sai Wan Ho
 
Other lifts pending for replacement / overhaul
 
➡️ metroride.hk/liftoutage
 

 

From 29/Jun (Sat),

a new corridor will bridges the main concourse and temporary mini-seperated concourse and Exit E – High Speed Lift S06 that opened in late-2016 at #Admiralty Station

to allow the construction work keep going on the original passageway for connecting newly-built Platforms 7, 8 – to Lo Wu / Lok Ma Chau

Meanwhile, the gateline at new concourse will become EXIT ONLY at evening peak hours, Mon – Fri except public holidays for a smoother passenger flow

$98 Mr. Octopus Child #Octopus and Story Book

on sale at all Customer Service Centres and Light Rail Customer Service Centres with Disneyland Resort, Racecourse Stations and Airport Express counters excluded

Prices of other Octopus products on sale at Customer Service Centres and Light Rail Customer Service Centres remain unchanged

With immediate effect,

station staff will register passengers’ name and phone number if one made any emergency calls without response

The Control Centre will seek for police assistance if any violations of the Mass Transit Railway By-Law is suspected while trains will then be held for short while

You have the right to request access to and the correction of your personal data. For any enquiries concerning your collected personal data, please contact Personal Data Privacy Officer, Secretarial & Legal Department, MTR Corporation Limited, MTR Headquarters Building, Telford Plaza, 33 Wai Yip Street, Kowloon Bay, Kowloon, Hong Kong